University of Michigan Credit Union Dearborn Branch

In continuing the University of Michigan Credit Union’s effort to revamp their branch locations, Daniels and Zermack Architects was contracted to renovate the branch location at the University of Michigan Dearborn campus. Located at the intersection of two hallways, the previous branch was a dense, closed off space that provided little room for members and queueing. Using design language developed at the recently completed Pierpont Commons branch, the branch was renovated to provide a glass wall around the entire space, greatly opening the visual access to the branch and making the branch feel much more spacious and welcoming. A large mural takes center-stage to emphasize the Credit Union’s culture and goals of community involvement. A virtual kiosk is located outside the branch for the same convenient access to member services. The bistro-height table and stools provide a comfortable and relaxed place for members and member representatives to complete transactions while a private office still provides privacy when needed. Daniels and Zermack worked closely with the University of Michigan Dearborn administration and facilities staff to comply with all University regulations for the project to have as minimal an impact on student activities as possible. At project completion, UMCU and University officials were extremely pleased with the more open and welcoming branch presence.